{"id":30,"date":"2021-12-13T08:57:59","date_gmt":"2021-12-13T08:57:59","guid":{"rendered":"https:\/\/kadence.pixel-show.com\/wooden-craft\/?page_id=20"},"modified":"2026-03-20T20:00:53","modified_gmt":"2026-03-20T20:00:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/happieroutdoors.com\/shop\/faq\/","title":{"rendered":"FAQ Help Center"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Delivery<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">When will I get my order?<\/h3>\n\n\n\n<p>All art print orders are print-on-demand and fulfilled by our partner. Usually, it takes 3\u20137 days to fulfill an order, after which it\u2019s shipped out. The shipping time depends on your location, but can be estimated as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>USA: 3\u20134 business days (Currently we are only accepting orders from the USA)heck your shipping confirmation email for any mistakes in the delivery address.<\/li>\n<\/ul>\n\n\n\n<p>All other items are shipped directly from the manufacturer and shipping times can vary.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Where will my order ship from?<\/h3>\n\n\n\n<p>We work with fulfillment companies with facilities worldwide!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">My order should be here by now, but I still don\u2019t have it. What should I do?<\/h3>\n\n\n\n<p>Before getting in touch with us, please help us out by doing the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check your shipping confirmation email for any mistakes in the delivery address<\/li>\n\n\n\n<li>Ask your local post office if they have your package<\/li>\n\n\n\n<li>Stop by your neighbors in case the courier left the package with them<\/li>\n<\/ul>\n\n\n\n<p>If the shipping address was correct, and the package wasn\u2019t left at the post office or at your neighbor\u2019s, get in touch with us &#x61;t\u00a0&#x6f;&#114;&#x64;&#101;r&#x73;&#64;&#x68;&#97;&#x70;&#112;&#x69;&#101;r&#x6f;u&#x74;&#100;&#x6f;&#111;&#x72;&#x73;&#46;&#x63;o&#x6d;\u00a0with your order number.<\/p>\n\n\n\n<p>If you did find a mistake in your delivery address, we can send you a replacement order, but<br>shipping will be at your own cost.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Orders<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How are your products made?<\/h3>\n\n\n\n<p>We work with a print-on-demand service for all art prints and wall decor items, and directly with manufacturers for all other decoration\/accessory products. They have locations worldwide, so depending on where you are, your orders are produced and shipped from the facility that can do it most efficiently!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I track my order?<\/h3>\n\n\n\n<p>You\u2019ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line &#x61;&#x74;\u00a0&#x6f;&#x72;&#x64;&#x65;&#114;&#115;&#64;&#104;&#97;&#112;&#112;iero&#x75;&#x74;&#x64;&#x6f;&#x6f;&#x72;&#x73;&#x2e;&#x63;&#111;&#109;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I received a wrong\/damaged product, what should I do?<\/h3>\n\n\n\n<p>We\u2019re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us a&#116;\u00a0&#x6f;r&#100;&#101;&#x72;&#x73;&#x40;h&#97;&#112;&#x70;&#x69;er&#111;&#x75;&#x74;&#x64;o&#111;&#114;&#x73;&#x2e;co&#109;\u00a0within 7 days of receiving the product with photos of the damaged product, your order number, and any other details you may have about your order. We\u2019ll get back to you with a resolution as soon as possible!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns\/Refunds\/Exchanges<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What\u2019s your Refund\/return policy?<\/h3>\n\n\n\n<p>Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us &#x61;&#x74;\u00a0&#x6f;&#x72;&#x64;&#x65;&#x72;&#x73;&#x40;&#x68;&#x61;&#x70;&#x70;&#x69;&#x65;&#x72;&#x6f;&#x75;&#x74;&#x64;&#x6f;&#x6f;&#x72;&#x73;&#x2e;&#x63;&#x6f;&#x6d;\u00a0with photos of wrong\/damaged items and we\u2019ll sort that out for you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I exchange an item for a different One?<\/h3>\n\n\n\n<p>At this time, we don\u2019t offer exchanges.<\/p>\n\n\n\n<p>Though rare, it\u2019s possible that an item you ordered was mislabeled. If that\u2019s the case, please let us know &#x61;&#x74;\u00a0or&#x64;&#x65;&#x72;&#115;&#64;h&#x61;&#x70;&#x70;&#105;&#101;r&#x6f;&#x75;&#x74;&#100;&#111;o&#x72;&#x73;&#x2e;&#99;&#111;m\u00a0within 7 days after receiving your order. Include your order number and photos of the mislabeled item, and we\u2019ll send you a new one, or issue a refund!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivery When will I get my order? All art print orders are print-on-demand and fulfilled by our partner. Usually, it takes 3\u20137 days to fulfill an order, after which it\u2019s shipped out. The shipping time depends on your location, but can be estimated as follows: All other items are shipped directly from the manufacturer and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/happieroutdoors.com\/shop\/author\/admin_9bl5oied\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":1,"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":2844,"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/pages\/30\/revisions\/2844"}],"wp:attachment":[{"href":"https:\/\/happieroutdoors.com\/shop\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}